NOVUS® is known throughout the world as the “Repair First, Replace When Necessary”® company. That reputation is backed by a written warranty that states a NOVUS windshield repair will restore strength and clarity to the glass; will halt the further spread of damage; and, will pass vehicle inspection in all states for as long as the customer owns their vehicle, or, NOVUS will refund the cost of the repair. Nearly 500 NOVUS franchises in North America and 2,000 locations in 42 countries deliver on that promise every day. NOVUS franchisees have performed over 20 million high quality windshield repairs with a customer satisfaction index exceeding 99%. Novus also offers 'Family Safe' windshield replacements using only the highest quality products available.